toothbrush with toothpaste

Get The Oral Care That You Deserve

If you enjoy the benefit of dental insurance, bring your information along with you to your next appointment and we will enter it into our computer system. We can submit your dental insurance claim electronically for your convenience. Our knowledgeable team will be happy to assist you with understanding your benefit and make the processing of your claim easy, quick and trouble free.

As a courtesy to you, we provide you with many payment options, including extended payment plans. If you have any questions or concerns regarding your insurance benefit and it causes you to consider delaying necessary treatment, please speak to one of our client representatives immediately. Your dental health is important to us and we will help you select a financial option that best suits your needs.

We pride ourselves on keeping our cost affordable for our patients. One way we do that is efficient use of equipment and our professional team. Every effort is made to schedule your appointment at a time that is convenient to you, our valued patient. If an unforeseen circumstance occurs and you need to reschedule your appointment, we require 48 hours notice of the change. The appropriate notice will allow us to provide treatment to another patient who may be in urgent need of care.

Help us to get to know you better by completing the following information and submitting it to our office. One of our representatives will be happy to call you to schedule an appointment. We look forward to a long and mutually rewarding relationship. If you have any questions, or if we can be of further assistance, please don’t hesitate to contact our office.

Why do I have to pay for an examination?

In a clinical exam, the doctor diagnoses not just tooth decay and gum disease, but she looks for signs of potentially serious health conditions, including bone infections and oral cancer. It’s the most important part of preventive dentistry, which means keeping you health and your dental costs affordable. Looking at it that way, the examination is a great investment.

Why doesn’t my insurance cover all of my treatment?

Economic downturns cause companies to reduce frequencies or drop dental benefits More and more adult patients are paying more for their dental care out of their own pockets, either because they are retiring or because of higher co-pays, deductibles or exclusions in their employer’s dental plan. This adjustment in the reimbursement of dental care favours preventive dentistry. You can actually save money by following a preventive program that will detect problems in the early stages.

Although you have insurance, some procedures may not be covered. Your level of insurance coverage is determined by the policy your employer selects. It is based on a group benefits plan and does not take into consideration your individual needs.

Insurance plans are a great benefit to the patient. The plans are designed to defray the cost of treatment. The entire amount is not always covered. The patient usually bears some financial responsibility for the treatment and needs to make an informed decision. We are here to help you make a decision that best suits your needs”

We promise to base your treatment on your dental health needs, not on your insurance policy. We will be pleased to help you in every way possible to gain the most from your benefit.

Is there anything that I can do to improve my level of coverage?

You have every reason to be concerned when it seems as if you’re not getting the dental benefits that you deserve. Our fees are consistent and are based on the suggested fee guide of the current year. If you are unhappy with your level of coverage, you may wish to address this with your employer. We will be happy to provide you with information on preventive care that may even help your employer to save money.

Will you bill the insurance company directly?

Your dental insurance is your benefit, but we will be happy to bill your insurance company electronically and you will receive your benefit in just a few days. Most insurance companies will not allow you to assign your benefit directly to the dentist and prefer to reimburse you. We have several payment options for your convenience. Please speak with our Treatment Coordinator for more information.

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